support services

Geelong IT has the expertise and knowledge to support a wide range of IT environments. Whether you currently use outsourced IT personnel or maintain your workstations, servers and network equipment yourself, Geelong IT can simplify your day to day IT requirements. Our skilled engineers provide professional technical support that is fast and people friendly, giving you confidence and reassurance within your IT environment. Geelong IT offers varying levels of customer support designed to suit your specific business needs. The support arm of Geelong IT consists of two main areas ONCALL SUPPORT and PROACTIVE SUPPORT.

    • ONCALL SUPPORT - This is a reactive support service designed to rectify network problems as they occur. Our systems engineers have a wealth of knowledge and experience in the industry and can effectively resolve any network issues.
    • PROACTIVE SUPPORT - The smooth operation of your network is essential to all types of business from the very largest to the smallest. Our Proactive Support offers a complete data management and network servicing package designed to reduce the risk of down time caused by typical network failure. Your network will be professionally and routinely maintained by a network engineer with regular reporting on your system. Our Proactive support has varying levels of support tailored to suit your individual business needs. For further details, please contact us on 03 5229 4000 or email info@geelongit.com.au

 

 While we're focused on your IT infrastructure.....you can focus on whats really important YOUR CORE BUSINESS.
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